Perfumes are non - returnable products. Returns / replacement will be only accepted for product received are damaged/ defective by the customer. LOVEDROP PERFUMES follows 7 days return policy. Refund / Replacement of product/s is subject to inspection and checking by LOVEDROP PERFUMES Team. Damages due to neglect, improper usage or application will not be covered under our returns policy. In case of exchange request placed by the customer, courier charges of both ways will be borne by the customer. In case, the product/s is received in broken or unsealed condition, customer needs to mail at care@lovedropsperfumes.com or call on 079 22842842. Courier charges for wrong shipments / products received in broken or unsealed condition, will be borne by LOVEDROP PERFUMES. For Refunds, payment will be made by NEFT transfer. Customer is required to share bank details in case purchase is made by Cash on Delivery.